Our clients’ trusted advisor
Whether you plan to start using Genesys solutions or have been running Genesys for many years, our team of experts is ready to help you overcome your challenges. On time and within budget.
Our expertise and services
In a world full of hype and buzz, we help you separate the sense from the nonsense. We are pragmatic in our approach and we are committed to delivering true results. On time. Within budget.
Digital Innovation & Cloud Migration
We will address your challenges so you can deliver on time and within budget.
Deployment & Maintenance
We have a customer-centric approach and won’t be satisfied until you are. We are passionate about what we do. You’ll see.
Business Consulting & Project Management
Our team consists of business & technical experts - each having 15+ years of experience with Contact Centers and Genesys.
We enjoy a challenge
Leveraging a team of business & technical experts - each having 15+ years of experience with Contact Centers and Genesys
Genesys consulting @ Insurance company, EMEA region
This customer is running a Genesys Engage Contact center the size of 3000+ agent seats on multiple locations. The Genesys experts from Prime Contact helped the customer in successfully deploy and upgrade a wide scope of Genesys solutions.
Genesys consulting @ Banking company, NALA region
The Genesys experts from Prime Contact helped Genesys Professional Services in successfully deploying Genesys Voice Portal, Genesys SIP Server, as well as the Composer routing strategies involved.
Why choose Prime Contact?
We are fully committed to maximizing the value of your Genesys solutions. Our solutions and services deliver true results. On time. Within budget.
Our expertise is our strength
Each of our experts has 15+ years of experience with Contact Centers and Genesys.
Getting sh*t done is our aim
We will address your challenges, so you can deliver on time and within budget. No hassle.
Our customers are our ambassadors
All (!) our customers are ambassadors of the value that our products and services have brought them.