Our aim is to provide you with the best expertise for your customer contact center. With our extensive knowledge and experience of Genesys based contact centers, Prime Contact can help your company find and implement the right solution.
Prime Contact is a certified Genesys partner and is built upon a motivated team of professional consultants.
We provide business consultancy, implementation and maintenance for your Genesys contact center.
Whatever your challenges are, Prime Contact can advise, create and implement solutions that are tailor made for you.
Our flagship Real Time Statistics (RTS) and Real Time Queries (RTQ) products provide superb handling of your contact center's real time metrics.
Using RTS you can transform operational statistics into visually appealing and insightful displays.
Adding RTQ enhances these displays by incorporating metrics from database based sources. Push technology dynamically updates client displays as database updates occur, without the use of polling techniques.
Learn more about RTS and RTQ by visiting the website!
You can reach us by phone
+31 88 20 20 888
or by e-mail
Pieter Bernagiestraat 27