Your partner in maximizing Genesys value
Meet the experts that accelerate your innovation
Our expertise and services
In a world full of hype and buzz, we help you separate the sense from the nonsense. We are pragmatic in our approach and we are committed to delivering true results. On time. Within budget.
Digital Innovation & Cloud Migration
We will address your challenges so you can deliver on time and within budget.
Deployment & Maintenance
We have a customer-centric approach and won’t be satisfied until you are. We are passionate about what we do. You’ll see.
Business Consulting & Project Management
Our team consists of business & technical experts - each having 15+ years of experience with Contact Centers and Genesys.
Trusted by great clients
We have helped many companies to maximize the value of Genesys.
All of them will be happy to tell you about it.
What others say
We struggled for months with an issue that Prime Contact helped us solve in a few days
– Insurance customer
WFM Buddy is so easy to use. I love it!
Real Time Stats allows us to consolidate both Genesys and non-Genesys KPIs
– Banking customer
Why choose Prime Contact?
We are fully committed to maximizing the value of your Genesys solutions. Our solutions and services deliver true results. On time. Within budget.
Our expertise is our strength
Each of our experts has 15+ years of experience with Contact Centers and Genesys.
Getting sh*t done is our aim
We will address your challenges, so you can deliver on time and within budget. No hassle.
Our customers are our ambassadors
All (!) our customers are ambassadors of the value that our products and services have brought them.